Terms of Service
Introduction
Welcome to ILYANA. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.
If you do not agree to these terms, please do not use our website or place any orders.
General Terms
- You must be at least 18 years of age to use this website and place orders.
- You agree to provide accurate and complete information when placing an order.
- ILYANA reserves the right to refuse or cancel any order at our discretion.
- Prices are subject to change without prior notice.
- We reserve the right to update or modify these Terms of Service at any time.
Products
All products are subject to availability.
We have made every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device screen will accurately reflect the actual product.
Product descriptions are provided for informational purposes only.
Results may vary from person to person.
Pricing & Payment
All prices are listed in UAE Dirhams (AED)
Payment must be made in full at the time of placing your order.
We currently accept Cash on Delivery (COD) for all orders within the UAE. Card payments will be available soon via Shopify Payments.
Orders & Cancellations
Once an order is placed and confirmed, it cannot be cancelled or modified.
In the event that we are unable to fulfill your order, we will notify you immediately and issue a full refund.
ILYANA reserves the right to cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.
Shipping & Delivery
Delivery times are estimates and are not guaranteed.
ILYANA is not responsible for delays caused by courier services or circumstances beyond our control.
Risk of loss and title for products pass to you upon delivery to the courier.
Please refer to our Shipping Policy for full details.
Returns & Refunds
Our return and refund process is governed by our Return Policy. By placing an order you agree to the terms outlined in our Return Policy.
Please refer to our Return Policy page for full details.
Intellectual Property
All content on this website including text, images, logos, and graphics are the property of ILYANA and are protected by copyright laws.
You may not reproduce, distribute, or use any content from this website without our prior written permission.
The ILYANA name and logo are trademarks of ILYANA and may not be used without permission.
Limitation of Liability
ILYANA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.
We do not guarantee that our website will be available at all times or free from errors or viruses.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of UAE. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of UAE.
Contact Us
If you have any questions about these Terms of Service, please contact us at:
Dubai, United Arab Emirates