Shipping Policy
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a confirmation email once your order has been placed and another notification when your order has been shipped.
Delivery Time
Next Business Day Delivery across the UAE.
Orders placed before 12:00 PM will be delivered the next business day.
Please note that delivery times may vary depending on your location. Deliveries to remote areas may take additional time.
Shipping Charges
Standard Delivery: AED 10
Free Shipping: On all orders above AED 199
Shipping charges are calculated at checkout and are non-refundable.
Delivery Areas
All prices are listed in UAE Dirhams (AED). We currently deliver across the UAE. International shipping coming soon!
Delayed or Lost Orders
ILYANA is not responsible for delays caused by courier services, customs, or circumstances beyond our control. If your order has not arrived within the estimated delivery time, please contact us at: