Privacy Policy
Introduction
At ILYANA, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you place an order or register on our website, we may collect the following information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information
- Order history and preferences
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your queries and customer service requests
- Improve our website and shopping experience
- Send promotional emails and offers (only if you have opted in)
- Comply with legal obligations
Payment Information
All payment transactions are processed securely through Shopify's encrypted payment gateway. ILYANA does not store or have access to your full payment card details. Your financial information is always kept safe and secure.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- Courier and delivery services to fulfill your orders
- Payment processors to complete transactions
- Legal authorities if required by law
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve our website performance
You can choose to disable cookies in your browser settings at any time. However, this may affect certain features of our website.
Data Security
We take the security of your personal information seriously. Our website uses SSL encryption to ensure that all data transmitted between you and our website is fully protected.
However, please note that no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of incorrect information
- Request deletion of your personal data
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at:
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Last Updated: March 2025